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Assistant Director of Improvement Management and Quality Assurance

Come Join Our Sanctuary Community!

How are you feeling today? What are your goals? How can we help make them happen?

We offer an open, compassionate, safe, democratic and collaborative community where you are encouraged to be your best self, spread your wings and grow personally and professionally, while building better lives for our clients.

We are the only agency in Oklahoma nationally certified in the trauma-informed Sanctuary model of care and we have proudly been serving some of the most vulnerable populations from crisis to recovery since 1982.

As a Sanctuary Community, we acknowledges trauma, adversity, and chronic stress and its effects to individuals and organizations. By understanding how trauma impacts functioning and health, we lessen its effects, make connections about behaviors and events to problem solve, and create compassionate, healthy people and communities.

To apply, email your resume, how you heard about this position, salary requirements, and the job requisition number to hr@crsok.org.

New Pay Rates. Very Competitive.

Assistant Director of Improvement Management and Quality Assurance (22-015): Benefits include: 3% annual merit increase potential with up to 4% annual bonus, 4% 403B employer contribution, Medical Plans, Dental Plan, Vision Plan, Life and AD&D Plans, Disability Plans, Pet Insurance Plan, and Generous vacation and sick time. The role of Assistant Director of Improvement Management and Quality Assurance requires master’s degree in a behavioral science related field with experience in business administration. Licensure or certification in the appropriate field is preferred A minimum of 4 years mid-level or above administration/operations experience and knowledge of the theory and practice of organizational management, preferably in a health care and/or not-for profit environment. Must be results oriented, multi-tasking, quick learner, respond to the urgent needs of the team and show a strong track record of meeting deadlines.  Three years of clinical experience preferred. 

The role of Assistant Director of Improvement Management and Quality Assurance will effectively collaborate with and provide guidance to the agency program directors and managers on all quality assurance/quality improvement activities, including leading program efforts in identifying Performance Improvement indicators and meeting ETPS standards, responsible for ensuring program and compliance with policies and procedures, as well as with those external regulatory bodies such as CARF, ODMHSAS, DHS, Sanctuary and other professional review and standards boards, analyzes, recommends, and supports practices seeking to improve performance on quality measures to engage in work redesign, changes in organization systems, policies and procedures, and quality improvement process within the organization, Coordinates with related departments and functions to assure appropriate information flow and understanding of overall process improvement direction, Work side by side with Clinical Director in developing transformational strategies in the adoption of process improvement and guide staff in the implementation and execution of process improvement tools and methods, assist the Clinical Director in the development of program policies and procedures, which reflect an attitude of treatment and cost effectiveness, provides supervision and guidance to clinical program managers, assist the Clinical Director in monitoring reporting unit cost reports and individual staff productivity. Please submit resume and salary expectations to hr@crsok.org. (EEO)


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Counseling & Recovery Services is a nonprofit funded through a contract with the Oklahoma Department of Mental Health & Substance Abuse Services, Medicaid, Medicare, and through charitable gifts. We also accept most private insurance as payment for services.